Every event, every channel, every time.
Configure notification rules, outbound webhooks, and bring your own SMS gateway — all without custom code. Feedback data flows automatically to your existing systems.
Automation Capabilities
Four automation layers.
Outbound webhooks
Subscribe any external system to 8 event types: feedback created, hygiene assessed, ticket assigned/updated, survey completed, and cleaning logged. HMAC-SHA256 signed payloads with automatic retry up to 5 attempts.
Notification rules
Configure email and SMS triggers per module: notify on new feedback, on low hygiene score, on survey submission, or on status change. Separate rules for admin alerts and visitor updates.
Ticket automation
Hygiene ratings below your configured threshold automatically create tickets in the ticket desk. Survey long-text answers can also auto-generate tickets. All tickets enter a unified NEW → IN_PROGRESS → CLOSED workflow.
Bring-your-own SMS
Route SMS through your own provider (Twilio, Infobip, NetGSM, Bird, or custom webhook). If your provider returns an error, Enafeedback fails over to platform defaults automatically.
8 webhook event types.
E hoʻopili iā Enafeedback i nā mea hana āu e hoʻohana nei.
E hoʻouna i kēlā me kēia hanana i kāu mau ʻōnaehana me nā webhook pulima a e alakaʻi i ka SMS ma o kāu pukapaʻa ponoʻī — me ka hoʻololi ʻakomi i nā koho paʻamau o ka paepae.
Nā Webhook Puka
E kāinoa i nā ʻōnaehana o waho i nā hanana manaʻo hoʻi, olakino, nīnauele, a me tiketi. Nā ukana i pulima ʻia me HMAC-SHA256, ka hāʻawi pila me nā hoʻāʻo hou ʻakomi, a me ka hoʻokele kiko hope no kēlā me kēia hui.
Kāu pukapaʻa SMS ponoʻī (BYO)
E hoʻohana i kāu mea lawelawe ponoʻī — NetGSM, Bird, Twilio, Infobip a i ʻole he webhook maʻamau. Hoʻopaʻa huna ʻia nā ʻōlelo hōʻoia, ʻaʻole helu ʻia ka SMS i hoʻouna ʻia ma o kāu pukapaʻa i kāu palena paepae.
Hoʻololi ʻakomi
Inā hoʻihoʻi kāu mea lawelawe i kahi hewa ʻenehana, hoʻihoʻi ʻakomi ʻia ka hāʻawi i nā koho paʻamau o ka paepae — NetGSM no Tureke, Bird ma ka honua holoʻokoʻa — i hoʻouna ʻia nā leka koʻikoʻi.
Nā Moʻolelo Hāʻawi a me ka Hoʻomalu Palena
Hoʻopaʻa ʻia kēlā me kēia leka me kāna mea lawelawe a me ke kūlana hoʻololi ma ka ʻaoʻao Hoʻolaha. ʻO nā SMS hana wale nō ka mea helu ʻia i ka palena; ʻaʻole helu ʻia nā code palekana a me nā leka kālepa.
Automation FAQ
E nānā iā Enafeedback ma kāu kai.
E hoʻopili mai — e hele pū mākou ma ka hoʻonohonoho, nā mōʻaukala a me kāu hoʻonohonoho Enterprise.