Chaque expérience client, capturée et traitée.
Enafeedback offre aux hôtels et restaurants un système structuré pour retours clients, monitoring hygiène et enquêtes satisfaction — avec résolution tickets en temps réel et engagement avis digitaux.
Guest experience, end to end.
In-room and lobby feedback
QR cards in rooms, lobby exits, and restaurant areas collect structured guest feedback without app downloads or front-desk friction.
Housekeeping hygiene scores
Guests rate restroom, gym, and corridor cleanliness with a quick scan. Low scores route tickets to housekeeping or maintenance instantly.
Multi-language guest forms
Visitor forms detect browser language and support 72 locales — ideal for international hotels and tourist-facing restaurants.
Ticket desk for swift resolution
Feedback and hygiene issues become trackable tickets assigned to F&B, housekeeping, or maintenance with automated guest status updates.
FAQ Hôtellerie
Découvrez Enafeedback dans votre environnement.
Contactez-nous — nous parcourons ensemble la configuration, les modules et votre configuration entreprise.