Cada experiencia de huésped, capturada y atendida.
Enafeedback da a hoteles y restaurantes un sistema estructurado para el feedback de huéspedes, monitoreo de higiene y encuestas de satisfacción — con resolución de tickets en tiempo real e interacción digital con reseñas.
Guest experience, end to end.
In-room and lobby feedback
QR cards in rooms, lobby exits, and restaurant areas collect structured guest feedback without app downloads or front-desk friction.
Housekeeping hygiene scores
Guests rate restroom, gym, and corridor cleanliness with a quick scan. Low scores route tickets to housekeeping or maintenance instantly.
Multi-language guest forms
Visitor forms detect browser language and support 72 locales — ideal for international hotels and tourist-facing restaurants.
Ticket desk for swift resolution
Feedback and hygiene issues become trackable tickets assigned to F&B, housekeeping, or maintenance with automated guest status updates.
Preguntas frecuentes sobre hostelería
Vea Enafeedback en su entorno.
Contáctenos — revisamos juntos la configuración, los módulos y su configuración empresarial.