ENA
Enafeedback
款待

每一位客人的体验、捕捉和行动。

Enafeedback 为酒店和餐厅提供了一个用于客人反馈、卫生监控和满意度调查的结构化系统,具有实时票务解析和数字评论参与功能。

Guest experience, end to end.

🏨

In-room and lobby feedback

QR cards in rooms, lobby exits, and restaurant areas collect structured guest feedback without app downloads or front-desk friction.

Housekeeping hygiene scores

Guests rate restroom, gym, and corridor cleanliness with a quick scan. Low scores route tickets to housekeeping or maintenance instantly.

🌐

Multi-language guest forms

Visitor forms detect browser language and support 72 locales — ideal for international hotels and tourist-facing restaurants.

📊

Ticket desk for swift resolution

Feedback and hygiene issues become trackable tickets assigned to F&B, housekeeping, or maintenance with automated guest status updates.

酒店常见问题解答

立即开始

在您的环境中体验 Enafeedback。

联系我们——一起了解设置、模块和 Enterprise 配置。

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