Cada experiência do cliente, captada e gerenciada.
O Enafeedback oferece a hotéis e restauração um sistema estruturado para feedback de clientes, monitoramento de higiene e pesquisas de satisfação — com resolução de tickets em tempo real e engagement de avaliações digitais.
Guest experience, end to end.
In-room and lobby feedback
QR cards in rooms, lobby exits, and restaurant areas collect structured guest feedback without app downloads or front-desk friction.
Housekeeping hygiene scores
Guests rate restroom, gym, and corridor cleanliness with a quick scan. Low scores route tickets to housekeeping or maintenance instantly.
Multi-language guest forms
Visitor forms detect browser language and support 72 locales — ideal for international hotels and tourist-facing restaurants.
Ticket desk for swift resolution
Feedback and hygiene issues become trackable tickets assigned to F&B, housekeeping, or maintenance with automated guest status updates.
FAQ Hotelaria
Veja o Enafeedback no seu ambiente.
Fale conosco — vamos revisar juntos a configuração, os módulos e sua configuração corporativa.