Ogni esperienza cliente, catturata e gestita.
Enafeedback offre a hotel e ristoranti un sistema strutturato per feedback clienti, monitoraggio igiene e sondaggi soddisfazione — con risoluzione ticket in tempo reale e engagement recensioni digitali.
Guest experience, end to end.
In-room and lobby feedback
QR cards in rooms, lobby exits, and restaurant areas collect structured guest feedback without app downloads or front-desk friction.
Housekeeping hygiene scores
Guests rate restroom, gym, and corridor cleanliness with a quick scan. Low scores route tickets to housekeeping or maintenance instantly.
Multi-language guest forms
Visitor forms detect browser language and support 72 locales — ideal for international hotels and tourist-facing restaurants.
Ticket desk for swift resolution
Feedback and hygiene issues become trackable tickets assigned to F&B, housekeeping, or maintenance with automated guest status updates.
FAQ Ospitalità
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Contattateci — rivediamo insieme configurazione, moduli e configurazione enterprise.