From feedback to field logs, on one platform
Every EnaFeedback module comes in one package: visitor feedback, hygiene ratings, ticket management, cleaning and inspection tracking, surveys, content pages, alerts and reports. Each module can be switched on or off per location.
QR feedback
Visitors scan a QR code and send feedback without an app; each submission becomes a ticket tied to its location.
Hygiene assessment
Visitors rate cleanliness from 1 to 5 by QR; low scores can trigger alerts and become tickets.
Ticket management
Turn feedback into numbered tickets, route them to resolution teams and close them with a recorded outcome.
Cleaning tracking
Staff log cleaning and inspection rounds by QR or NFC; records are compared with shift plans and reported as compliance.
Field app
Staff scan a location to log cleaning and inspection rounds, check in and out, and answer staff surveys.
Staff attendance
Staff scan a location to check in and out; duration, locations and verification are reported.
Surveys
Run visitor and staff surveys by QR on site and analyze the results by location and question.
Content pages
Rich information pages for visitors and staff, opened by QR, with captioned video and view analytics.
Alerts and notifications
Rule- and follow-based email, SMS and in-app alerts, with SMS quiet hours and a delivery log.
Analytics and reports
16 report screens across every module, plan compliance and resolution-time analysis, Excel and PDF export.
AI insights
Sentiment analysis, voice and video transcription, comment and content translation, on the default gateway or your own provider.
QR posters and displays
QR poster design with a template editor, bulk download for up to 100 locations, and live dynamic QR displays.
Multilingual and accessible
Visitor interface in four languages, right-to-left Arabic, AI translation and a WCAG 2.2 AA target.
Start turning feedback into action today
We'll open a trial with every feature enabled, so you can put up your first QR posters the same day.
Every feature included · Ready about 2 hours after your request