Every feature your operations need. One platform.
Four core modules, AI-powered intelligence, 72-language visitor UI, enterprise security, and open integrations — without stitching together multiple tools.
72-Language Visitor UI
Auto-detect visitor language. AI translation for admin reads. RTL support for 5 languages.
Automation & Webhooks
HMAC-signed webhooks for 8 event types. SMS and email notification rules. n8n, Make, Zapier-ready.
AI Insights by Gemini
Trend summaries, message translation, and voice transcription powered by Google Gemini.
QR Feedback Module
Visitor and employee feedback with photo, voice, and video. Ticket workflow. Visitor tracking.
Hygiene Assessment
1–5 star ratings at every hygiene point. Auto-ticket on low scores. Real-time analytics.
Cleaning Tracking
Personnel QR scan for cleaning, maintenance, inspection. Secure codes. Media attachments.
Survey Module
NPS, Likert, matrix, multi-choice. Versioned forms. Session tracking. Excel export.
Enterprise Security
PostgreSQL RLS, HMAC audit chain, OIDC, KVKK/GDPR consent. Compliance-grade by default.
One platform. Every operational layer.
Feedback, hygiene, cleaning tracking, and surveys — each with its own QR flow, configuration, and analytics — all operating from a single admin panel.
Feedback
Structured visitor and employee feedback: complaints, suggestions, requests, appreciation. Voice recordings, photo and video attachments. Global data protection (GDPR, KVKK) compliant secure contact. Visitor tracking code issued on submit.
Hygiene Assessment
1–5 rating with configurable display (emoji, stars, or numbers). Threshold-based automatic ticket creation. Per-location form configuration. Quick scan-and-rate UX — under 10 seconds.
Cleaning Tracking
Personnel scan a location QR and log cleaning, maintenance, and inspection actions with a secure personnel code. Voice, photo, and video attachments. Real-time records by location and personnel for full operational visibility.
Survey
Versioned form builder with LIKERT, NPS, matrix, and consent question types. Partial response save. Auto-ticket from long-text answers. Per-version analytics and session tracking. Ready-made survey templates for healthcare.
Gemini-powered insights at every level.
AI is built into how feedback is read, translated, and summarized — not sold as a separate catalog add-on. Organization-level controls and quota management included.
Trend Summarization
Periodic AI summaries per module. Automatically synthesize hundreds of responses into actionable paragraphs. Configurable refresh with caching.
Multilingual Translation
Admin reads feedback in their language. Visitors submit in their language. Batch translation of UI strings and individual messages — 72+ languages.
Audio & Video Transcription
Visitors record voice messages. AI transcribes attachments and surfaces the text in the admin panel — no manual listening required.
Token Quota Management
Per-organization AI token pool with billing-cycle counters. Pay-as-you-go option available. Real-time usage visible to admins.
Features FAQ
See Enafeedback in your environment.
Contact us — we'll walk through setup, modules, and your enterprise configuration together.