Your field team’s daily work on one screen

Cleaning and inspection teams are on the move all day. When their work is split across desktop software, paper forms and chat groups, staff get tired of it and records end up scattered. The field app brings this work onto one staff hub, using the same QR and NFC points visitors use.

When a signed-in staff member scans a location, the staff hub opens instead of the visitor hub. They see the buttons that match their role: cleaning log, inspection log, check-in and check-out, staff feedback, staff surveys and staff pages. Every action is recorded with the scanned location.

You add staff in the admin panel, and their 4-character personnel code is sent by email, SMS or both. The code is stored only as a strong hash (Argon2id). Sign-in locks after 10 failed attempts in 15 minutes, and staff who forget their code can reset it themselves by email or SMS.

On the web, staff can use “Quick sign-in” to save their phone and sign in with a passkey next time, without typing the code. Up to 5 devices can be saved per person, and admins can revoke them. A staff session lasts 12 hours, so nobody needs to sign in again mid-shift.

Staff with the Cleaning role tap “Cleaning done” to record a log. Staff with the Control role tap “Checked” and tick the inspection parameters; the quality percentage is calculated on the spot. A 30-minute cooldown applies to the same log type at the same location, shown as a countdown in the app.

Staff check in at the start of a shift and check out at the end; if someone forgets, they close the session themselves with “I forgot to check out”. The staff attendance feature covers the details. Staff without a role can still use check-in, staff feedback, surveys and pages.

Staff feedback sends faults spotted in the field straight into the ticket workflow. The form is pre-filled with the signed-in staff member’s details and is reported separately under the Staff feedback channel. In the mobile app, staff can attach photos, video and voice notes.

The EnaFeedback mobile app for Android and iOS is in internal testing and coming soon to the stores. Staff join their organization with its code, by scanning a QR code or by tapping an NFC tag. The app reads QR codes and NFC tags itself, shows the remaining session time on a location card, and can be locked with Face ID or a fingerprint. Only the app can read the trust token on a tag; tapping a tag without the app opens the location in the browser as an ordinary, unverified visit, the same as scanning a QR code.

For admins, the app shows desk counters and an inbox with Hygiene, Feedback and Teams tabs. NFC tags are written, verified and locked only with the mobile app, which requires owner permission. Reports, module settings, buildings and users stay in the web admin panel.

Every record carries the person, location, time and verification status. With “Verification required” and “Fresh session required”, you can accept logs only at locations verified by NFC (with the mobile app) or a live display, and only within 5 minutes of the scan.

Staff cleaning and control performance screens compare individuals. Attendance records are tracked in their own report by person and location, with alert rules for check-in, check-out and forgotten check-out. Reports export to Excel and summaries to PDF.