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Why QR-native beats generic survey tools.
Generic survey platforms and paper forms were not built for operational feedback at physical locations. Enafeedback was.
Feature comparison.
| Feature | Enafeedback | Generic Survey Tool | Paper Forms |
|---|---|---|---|
| QR-native location mapping | ✓ | ✗ | ✗ |
| Hygiene ratings (1–5) | ✓ | ✗ | ✗ |
| Cleaning personnel tracking | ✓ | ✗ | ✗ |
| Unified ticket desk | ✓ | ✗ | ✗ |
| AI-powered summaries | ✓ | ~ | ✗ |
| AI message translation (72 languages) | ✓ | ✗ | ✗ |
| Audio / video attachments | ✓ | ~ | ✗ |
| Visitor tracking code | ✓ | ✗ | ✗ |
| HMAC audit chain | ✓ | ✗ | ✗ |
| PostgreSQL RLS isolation | ✓ | ✗ | ✗ |
| OIDC / SSO authentication | ✓ | ~ | ✗ |
| Outbound webhooks (8 event types) | ✓ | ~ | ✗ |
| Bring-your-own SMS gateway | ✓ | ✗ | ✗ |
| Building → Floor → Unit hierarchy | ✓ | ✗ | ✗ |
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PostgreSQL row-level security
HMAC-SHA256 audit chain
Global data security
Google Gemini AI