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enafeedback
About us

We build software that makes field work visible

EnaFeedback is a product of ENA Innovation, a technopark company at Zafer Technopark in Afyonkarahisar, Türkiye, supported by Afyonkarahisar Health Sciences University (AFSÜ). We build software that makes daily work easier for organizations in health, quality and innovation.

A product born in a hospital corridor

EnaFeedback started from a simple observation. In hospitals, what patients and companions wanted to say often sat in a suggestion box, and the work of cleaning teams stayed on a sheet behind a door. Managers learned what was happening on the floor only when a complaint escalated.

We built the product in a real hospital setting, under a protocol with AFSÜ and AFSÜ Health Practice and Research Hospital, with feedback from the teams on site. Today EnaFeedback brings feedback, hygiene ratings, ticket management and cleaning tracking together on one platform.

Our goal is to help every organization with a physical space listen to its visitors, resolve issues quickly and prove the work it does.

We start on site

We design features in the outpatient corridor, on the night shift and next to the cleaning cart, not at a desk.

Honest communication

We say clearly what the product does and what it does not. We never call a standard “certified” before it is.

Respect for data

We set up separate infrastructure for each customer, collect feedback anonymously by default and keep only the data we need.

Accessible to everyone

The visitor interface works in four languages, targets WCAG 2.2 AA and follows plain-language principles.

Other products from ENA Innovation

EnaFeedback is part of ENA Innovation's product family focused on health and quality. The family also includes EnaQuality, EnaSurvey, EnaSmartway, EnaBed, EnaTTO and EnaArGe. Visit enainnovation.com to learn more.

enainnovation.com →

Start turning feedback into action today

We'll open a trial with every feature enabled, so you can put up your first QR posters the same day.

Every feature included · Ready about 2 hours after your request