Do carrinho à caixa — capte cada sinal do cliente.
Marcas de retalho e centros comerciais usam o Enafeedback para recolher feedback estruturado de clientes, monitorizar a higiene em cada ponto de contacto e gerar avaliações online positivas.
Every touchpoint, every signal.
Customer feedback at checkout and beyond
Deploy QR feedback and survey posters at checkout, exits, and service areas. NPS and satisfaction questions capture sentiment where it matters most.
Cross-location analytics
Compare feedback volumes, hygiene averages, and ticket resolution rates across stores, floors, and mall wings from a single dashboard.
Drive online reviews
Digital Channels nudge satisfied customers toward Google Reviews, TripAdvisor, or social profiles after positive submissions.
Real-time hygiene alerts
Food court and restroom hygiene scores trigger instant tickets for cleaning staff when ratings drop below your threshold.
FAQ Retalho
Veja o Enafeedback no seu ambiente.
Contacte-nos — revemos em conjunto a configuração, os módulos e a configuração empresarial.