Connect Enafeedback to the tools you already run.
Stream every feedback, hygiene, survey, and ticket event to your existing systems with HMAC-signed webhooks — and route SMS through your own gateway.
Connect Enafeedback to the tools you already run.
Stream every event to your own systems with signed webhooks, and route SMS through your own gateway — with automatic failover to platform defaults.
Outbound Webhooks
Subscribe external systems to feedback, hygiene, cleaning, survey and ticket events. HMAC-SHA256 signed payloads, queued delivery with automatic retries, and per-organization endpoint management.
Bring-Your-Own SMS Gateway
Use your own provider — NetGSM, Bird, Twilio, Infobip or a custom webhook. Credentials are encrypted, and SMS sent through your own gateway never counts against your platform quota.
Automatic Failover
If your provider returns a technical error, delivery automatically falls back to the platform defaults — NetGSM for Türkiye, Bird worldwide — so critical messages still go out.
Delivery Logs & Quota Control
Every message is logged with its provider and failover status on the Notifications page. Only operational SMS counts against quota; security codes and transactional messages do not.
Integrations FAQ
See Enafeedback in your environment.
Contact us — we'll walk through setup, modules, and your enterprise configuration together.