ENA
Enafeedback
Enterprise

Security and compliance built into the foundation.

Enafeedback is designed for organizations where data isolation, identity governance, and audit integrity are non-negotiable — hospitals, financial institutions, multi-site enterprises.

Capabilities

Every security feature you need. None added later.

🔐

PostgreSQL Row-Level Security

Complete data isolation enforced at the database engine level. No cross-tenant data leakage even under application misconfiguration.

🪪

OIDC / SAML Identity

Enterprise identity via EnaCore Identity with PKCE flows. Module-scoped roles: feedback, hygiene, survey, cleaning, buildings, team, audit, platform owner.

🔗

HMAC-SHA256 Audit Chain

Append-only audit log with cryptographic integrity chaining per organization. Hash and chain verified on demand in the admin panel.

🔑

Encrypted Secrets at Rest

SMS provider credentials, webhook secrets, and session tokens encrypted using AES-GCM before storage in Redis.

👥

Module-Scoped RBAC

Granular roles per module: Admin, Operations Lead, Field Supervisor. Plus platform-level Auditor and Owner roles for compliance surfaces.

📋

Audit Retention Tiers

3 years on Starter, 5 years on Professional, 7 years on Enterprise. CSV export up to 5,000 rows with hash integrity verification.

Enterprise Architecture

Built for regulated, multi-tenant environments.

Security and compliance are not bolt-ons. They are structural properties of the platform.

PostgreSQL Row-Level Security

Complete data isolation enforced at the database layer via RLS. No organization can access another organization's data — even under misconfiguration. Optional full data isolation available.

OIDC Identity Management

Enterprise-grade identity with OIDC/SAML flows. Module-scoped roles: feedback, hygiene, cleaning, survey, buildings, team, audit. Platform owner role for compliance surfaces.

HMAC-SHA256 Audit Chain

Every admin action is recorded in an append-only, per-organization audit log with HMAC-SHA256 integrity chaining. Hash and chain validity verified on demand.

Global Data Security

Contact capture is optional. Explicit consent recorded at submission. Customizable flexible data retention periods. PII redacted before AI processing.

Data Isolation Model
EnaCore Catalog DBResource Pool DB+ RLS (tenantId)Tenant A|Tenant B|Tenant N

Enterprise Architecture FAQ

Technical Trust

Enterprise-grade infrastructure. No trade-offs.

PostgreSQL RLS

Data isolation enforced at the database engine level, or optional full isolation.

HMAC Audit Chain

Tamper-evident, per-organization, append-only audit records.

OIDC

Industry-standard enterprise identity and SSO.

International standards compliant

Consent-first data collection with configurable retention.

Huawei OBS

Per-organization object storage with encryption at rest.

EnaSpace Platform

Self-service provisioning, billing, and operations via EnaSpace Portal.

Get Started

See Enafeedback in your environment.

Contact us — we'll walk through setup, modules, and your enterprise configuration together.

PostgreSQL row-level security
HMAC-SHA256 audit chain
Global data security
Google Gemini AI