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EnaFeedback
Solution for factories

Hear your employees, from the canteen to the production floor

EnaFeedback is a platform that collects employee feedback and hygiene ratings in factories and manufacturing sites through QR codes and NFC points in the canteen, changing rooms, restrooms and shuttle stops. Suggestions and requests reach the right department, and cleaning rounds and contractor staff attendance are on record.

A digital suggestion box

Employees scan the QR and leave a suggestion, request, complaint or thanks; submissions are anonymous by default.

Canteen survey

A short survey after meals, with results by date and canteen to share with the catering company.

Changing room and restroom hygiene

Employees rate cleanliness on a five-point scale; a 1 or 2 alerts the person in charge right away.

NFC-verified cleaning

Cleaning staff tap the NFC tag in the area to log their work; shift plan compliance is tracked as a percentage.

Contractor staff attendance

Cleaning and security staff check in and out at a location, and the monthly timesheet exports to Excel.

Facility requests in one place

Air conditioning, lighting, shuttle or locker requests arrive with the location and go to the right team.

Common challenges

  • The suggestion box is never opened or stays empty for months; employees do not know who reads it.
  • Canteen complaints are shared between shifts but never reach the catering company as hard data.
  • Cleaning of changing rooms, showers and restrooms slips between shifts.
  • Working hours of cleaning and security contractors rely on paper sign-in sheets.
  • Faults and facility requests (air conditioning, lighting, shuttles) come through different channels and get lost.
  • Employees who speak other languages struggle to raise problems.

Where QR and NFC points go

  • Canteen and break areas
  • Changing rooms and showers
  • Restrooms and wash areas
  • Production hall entrances
  • Shuttle stops and parking
  • Office building and meeting rooms
  • Infirmary waiting area
  • Visitor and supplier entrance

A digital suggestion box: anonymous and trackable

Place QR codes in the canteen, break areas and changing rooms. Employees scan the code with their own phone, and the form opens in the browser with no app or account. They choose suggestion, request, complaint or thanks and can add a photo or voice recording. Submissions are anonymous by default, and contact details are optional.

The record is routed with a note to HR, administration or maintenance, and the team closes it with a recorded result. Employees follow the status as "New," "In progress" or "Closed" with a request code, so nobody has to wonder what happened to their note.

Canteen: talk to the caterer with data

Open a short survey or feedback point in the canteen after meals. Questions on taste, portions, temperature and hygiene are analyzed by date and canteen; results export to Excel for your monthly meeting with the catering company.

AI sentiment analysis marks the tone of comments, so negative ones stand out in a long list. The weekly menu and announcements can be published on content pages opened from the QR and on live displays at the canteen entrance.

Changing rooms and restrooms: cleaning around shift changes

Set up shift-based cleaning and inspection plans for changing rooms, showers and restrooms that get busy before and after shift changes. Cleaning staff tap the NFC tag in the area to log their work; with "Verification required" on, a log can only come from a session opened by that tag.

Employees can rate cleanliness in the same areas; set an alert rule for low scores so the person in charge hears about it right away. Plan compliance and hygiene scores are reported by area and shift.

  • Plan compliance by area and shift
  • Quality percentage from checklists
  • Hygiene score trends and low-score alerts
  • Excel and PDF export

Contractor staff: attendance and timesheets

Staff from cleaning, security and catering contractors check in and out at a location at the start and end of each shift. You see who worked in which building and for how long, next to the cleaning logs; reminder and auto-close limits are set between 4 and 72 hours. The monthly timesheet exports to Excel and can support contractor invoicing.

EnaFeedback is not occupational health and safety (OHS) software or your main time and attendance or payroll system; it keeps records of common area services. The visitor interface is available in Turkish, English, German and Arabic.

On site

Sample posters and tags

Made in the template editor with your own logo, colors and wording; each location’s QR code is placed automatically. The QR codes in these samples open this page.

  • A4 poster · canteen and break area
  • Table tent · canteen tables
  • NFC tag · staff attendance

Factories and manufacturing

Employee feedback and hygiene ratings in canteens and common areas, NFC-verified cleaning and contractor staff attendance.

  1. 01

    Define buildings and areas

    Build the location hierarchy for production halls, the office building, the canteen and social areas.

  2. 02

    Place QR posters and NFC tags

    Print canteen and common area posters, and write NFC tags for cleaning rounds and attendance.

  3. 03

    Set up teams, plans and staff

    Define HR, administration and maintenance teams, cleaning plans and contractor staff records.

  4. 04

    Turn on alerts and measure

    Send complaint and low-score alerts to the people in charge, and review the canteen survey every month.

Related pages

Frequently asked questions

Do employees stay anonymous?
Submissions are anonymous by default; employees leave contact details only if they want status updates. Your organization decides which contact fields and which consent text to use.
What if phones are not allowed on the production floor?
We recommend placing QR points where phones are allowed, such as the canteen, break areas and changing rooms.
Does it replace our time and attendance or payroll system?
No. EnaFeedback’s attendance module is built for location-based field staff, and the monthly timesheet exports to Excel. There is no ready-made integration with your main attendance or payroll systems.
Can it be used for safety reports?
Employees can report hazards as a request or complaint, and the record is routed to the right team. But EnaFeedback is not OHS management software and does not replace your legal safety processes.
How does pricing work?
We offer one unlimited plan with all features, priced on request. A free trial account with all features opens about 2 hours after your request.

Start turning feedback into action today

We'll open a trial with every feature enabled, so you can put up your first QR posters the same day.

Every feature included · Ready about 2 hours after your request