Repairs and requests: no petition, on record, trackable
The student scans the QR code in the room or corridor with the phone camera, and the form opens in the browser without an app or account. They choose request, suggestion, complaint or thanks and can add a photo or voice recording. The report arrives with the block, floor and room.
Dorm management routes it with a note to the electrical, plumbing, IT or cleaning team. Team members see it in their inbox, add notes and close it with a recorded result. Complaints open at high priority automatically.
After sending, the student gets a request code and follows the status as "New," "In progress" or "Closed." Students who leave contact details get an email or SMS when the status changes. Dorm management sees open tickets, ticket age and resolution times by block and floor.