Location hierarchy
Learn how to create buildings, floors, units and locations in EnaFeedback, add them in bulk, deactivate them and export the structure.
The location hierarchy is the four-level structure behind every physical point in EnaFeedback: Building → Floor → Unit → Location. Every QR poster, live display and NFC tag that visitors scan is tied to a location. Feedback, hygiene ratings, cleaning logs and reports are grouped by the same structure, so setting it up well is the first step of any rollout.
An example structure: "Main Building" → "2nd floor" → "B-block outpatient clinics" → "B-block 2nd-floor restroom".
Required role
- Owner or Administrator. Buildings sits under the Organization menu group.
- Other roles (Hygiene manager, Feedback manager and so on) see locations in their reports but do not edit the structure.
Build the hierarchy
Open Buildings
In the admin panel, go to Organization → Buildings. Existing buildings, floors, units and locations are listed as a tree.
Add a building
Create a new building. The name is required (1–100 characters); the description is optional (up to 500 characters).
Add floors and units
Add floors under the building and units under each floor. A unit is a logical area such as an outpatient clinic, a ward, a corridor or a common area.
Add locations
Add locations under the unit. A location is the exact spot where a poster will hang: a restroom, a waiting area or an elevator lobby.
Naming rules
- Names are 1–100 characters; descriptions are up to 500 characters.
- Names must be unique among active items at the same level, ignoring case. "Restroom 1" and "restroom 1" cannot both exist in the same unit.
- You can reuse a name in different units. Still, choose descriptive names so reports stay clear: "B-block 2nd-floor restroom" rather than "Restroom".
Location code
Every location gets an automatic 6-character code. It is generated from cryptographic randomness and uses the Crockford Base32 alphabet. The letters I, L, O and U are left out to avoid mix-ups.
The location code is the location's identity. Every QR, NFC and live display address carries it. Renaming a location does not change the code, so you do not need to reprint posters that are already on the wall.
Bulk add
Use bulk add when you have many items to create:
- Paste a list with one name per line.
- You can add up to 100 items per batch. Split longer lists into batches of 100.
- Bulk add works at all four levels: building, floor, unit and location.
No CSV or Excel import
There is no import from a file. Copy the names from your spreadsheet and paste them one per line.
Deactivate and activate
Use Deactivate to take a location out of service temporarily and Activate to bring it back.
- When someone scans an inactive location, they see "Location is inactive".
- You can deactivate all locations in a unit at once, which is handy when a floor closes for renovation.
- Deactivating is the safest way to close a location without removing the poster. Past records stay in your reports.
Delete rules
- Deleting a unit also deletes its locations.
- A floor or building that still contains locations cannot be deleted. Move or delete the items inside it first.
- Deleted items are removed from your lists. The interface shows a warning before deleting; check that you picked the right item before you confirm.
Consider deactivating instead
If a location will only be out of use for a while, deactivate it rather than deleting it. Its code and printed posters stay valid.
Exports
You can export the structure from the Buildings page:
| Format | Contents |
|---|---|
| Excel | Summary, detailed location list, active locations |
| Building structure summary, location detail report |
Per-location actions
Open a location's actions to find:
- Download poster: downloads the location's poster as a PDF, or the QR code alone as a PNG.
- Display management: manages the live displays tied to the location.
- QR test: checks that the code opens the right location.
- Share link: copy the location link, or send it by SMS, email or your device's share menu.
Common mistakes
- Putting everything in one unit. Split units by real departments so reports are easy to filter.
- Vague names. Field staff and visitors see the location name on screen; write "Emergency department waiting area" instead of "Location 14".
- Deleting the location of an area that closes briefly. Deactivating is enough.
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