Only in the staff panel
Features in the staff panel but not in the mobile app (Quick sign-in, 12-hour session, today's plan card, home-screen app), and what staff get only in the app.
- Staff panel
- Mobile app· staff
This article was verified with an older release. Screen names or steps may differ in the current version.
Field staff can use EnaFeedback in two places: the staff panel (/staff) in a browser and the EnaFeedback mobile app. Cleaning logs, control logs, check-in / check-out, staff surveys and pages, workplace feedback and the Message center are in both. This page lists what exists in only one of them, so you can decide which suits your staff.
Required role, permission and version
- An active personnel record and a personnel code. Personnel records are created in the admin panel under Personnel → Personnel.
- Cleaning logs need the Cleaning role; control logs need the Control role.
- The home-screen app needs EnaFeedback 2.3.0; My working hours needs EnaFeedback Mobile 1.7.0.
Only in the staff panel
- Staff panel
Quick sign-in and the 12-hour session
You sign in to the staff panel with your personnel code, and the session lasts 12 hours. The time left shows as Session left. The session ends, and you must sign in again, when the 12 hours are up, when your personnel code is regenerated or when your personnel record is deactivated.
With Quick sign-in you save your phone once; after that, the device's face recognition, fingerprint or screen lock replaces the personnel code.
- Sign in to the staff panel with your personnel code.
- On the Quick sign-in card, tap Save this phone and confirm with the device lock.
- Next time, choose Quick sign-in.
Do not use it on shared devices
Do not save a tablet that several people use. An administrator can revoke saved devices one by one or all at once in the Trusted devices section of the Personnel screen. Regenerating a personnel code also revokes its saved devices.
Today's plan card
On the cleaning or control log screen, a Today's cleaning plan or Today's control plan card appears for the location you scanned. It shows the location's own plan (Custom cleaning plan) or the organization-wide plan (Global cleaning plan). If the location has no plan, the card says so. Plans are edited in the admin panel; see Tracking plans.
Home-screen app
Requires: EnaFeedback 2.3.0You can add the staff panel to your phone's home screen as an app icon named EnaFeedback. The icon opens the staff panel directly.
- Open the staff panel in your phone's browser.
- Use the browser's "Add to Home Screen" option (on iPhone, in Safari's share menu).
- Tap the EnaFeedback icon on your home screen.
A shortcut added from the visitor page uses your organization's icon instead of the EnaFeedback icon.
Only in the mobile app
- Mobile app· staff
| Feature | Description | Requires |
|---|---|---|
| NFC verification | Tapping an NFC tag with the app opens the location as verified. An NFC tap in a browser does not open a verified session. | Mobile 1.0.0 |
| My working hours | Your monthly attendance total under Settings → Account. Days without a check-out show 0 hours until your manager corrects them. | Mobile 1.7.0 |
| Lock with biometrics | Locks the screen when you leave the app; turn it on under Settings → Security and device. | Mobile 1.0.0 |
In the mobile app, the staff session is not limited to 12 hours; it stays open while you use the app. You must sign in again if the app is not used for 30 days or your personnel record is deactivated.
Which one should I use?
- Staff panel: To start right away without installing anything, to use Quick sign-in on a personal phone or to see the day's plan.
- Mobile app: To log verified work at NFC-tagged locations, follow monthly working hours and lock the app.
The same person can use both with the same personnel code.
Known limits
- The mobile app is in internal testing and coming soon to the stores.
- Quick sign-in works in browsers that support the device's screen lock or biometrics; otherwise, sign in with the personnel code.
- Push notifications are not active on either surface yet; messages appear in the Message center.
Related articles
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Only in the mobile app
Features that exist only in the EnaFeedback mobile app, such as NFC tag setup, biometric lock, organization switching and My working hours, by role and version.
Only in the admin panel
Setup, users, locations, displays, module and alert settings and other work done only in the admin panel, plus what admins can do in the mobile app.