Question 1

titik 피드백 QR biasanya ditempatkan 에서 rumah sakit?

Accepted Answer

QR 포스터 holders are placed at exits of wards, in waiting rooms, restrooms, cafeterias, and discharge areas. Each poster is a standard A4 or A3 print with a QR 코드 linking to the configured feedback or hygiene form for that location.

Question 2

Is Enafeedback suitable for KVKK and GDPR 규정 준수 in healthcare?

Accepted Answer

예. Hubungan dalam formulir 피드백 pilihan. Saat diberikan, persetujuan eksplisit dicatat saat pengiriman. Periode retensi dapat dikonfigurasi 및 penyamaran PII sebelum pemrosesan AI termasuk. Rumah sakit Anda tetap bertanggung jawab atas pemrosesan; Enafeedback bertindak sebagai pemroses data 에서 bawah perjanjian pemrosesan data.

Question 3

Can we track 청소 규정 준수 across multiple wards?

Accepted Answer

예. The 청소 추적 module records every cleaning action (cleaning, 유지보수, 점검) by personnel, location, and timestamp. Gap detection analytics identify 거점 not cleaned within expected intervals. All logs are available in the 관리 패널 and exportable for audit.

Question 4

How many 팀원 can we have on a hospital account?

Accepted Answer

Starter supports 5 팀원, Professional supports 25, and Enterprise supports 100. Each 팀원 can have module-specific roles (e.g. Hygiene Admin for the cleaning supervisor, 피드백 Operations Lead for the patient relations team). Platform Owner is assigned to the IT administrator.

Question 5

pasien perlu memasang aplikasi?

Accepted Answer

아니요. Patients scan the QR 코드 with their phone camera and the form opens in the browser. No app installation, account creation, or login is required. The form adapts to the patient's phone language automatically.

모든 병동 평가. 모든 불만 추적. 모든 청소 기록.

Dari darurat ke klinik rawat jalan — satu platform.

모든 접점에서 환자 피드백

Pemantauan 위생 bangsal

Saluran 피드백 staf

청소 준수 기록

병원 FAQ

귀사 환경에서 Enafeedback을 경험하세요.