Question 1

hierarki 건물 berfungsi?

Accepted Answer

Enafeedback organizes physical spaces as: Building → Floors → Units → 거점 (QR points). Each level can have multiple items. Each location is assigned a module type (피드백, Hygiene, or Survey). Analytics drill down to any level of the hierarchy.

Question 2

Berapa 건물 yang dapat kami urus?

Accepted Answer

Starter mendukung 1 건물 (50 거점), Professional 5 건물 (500 거점) 및 Enterprise hingga 10,000 건물 (5,000 거점 aktif) — praktis tanpa had 위해 kebanyakan implementasi. Had kustom tersedia 를 통해 플랜 Enterprise.

Question 3

manajer kemudahan berbeda hanya mengakses 건물 mereka?

Accepted Answer

예. Role-based access control lets you assign 팀원 to specific modules. While the current RBAC is module-based (rather than building-based), platform owners can manage which 팀원 have access to which management surfaces. Building-level access control is a roadmap item.

Question 4

How do we prove 청소 규정 준수 for audits?

Accepted Answer

The 청소 추적 module creates a timestamped, location-tagged log for every cleaning, 유지보수, and 점검 action. The HMAC-SHA256 audit chain provides tamper-evident records. Logs can be exported to CSV for up to 5,000 rows per export for regulatory submission.

Question 5

kami mengintegrasikan Enafeedback 와 sistem CAFM 또는 BMS kami?

Accepted Answer

Tidak secara natif, tetapi webhook keluar dapat mengirim catatan 청소, 알림 위생 및 tiket 피드백 ke endpoint sistem CAFM (Computer-Aided Facilities Management) 또는 BMS (Building Management System) Anda. n8n, Make 또는 layanan integrasi kustom dapat menjadi jembatan antara kedua sistem.

모든 건물에 걸친 운영 가시성.

Multi-building operations, one view.

Building hierarchy at scale

Cleaning compliance logs

Cross-location analytics

Webhook integrations

시설 관리 FAQ

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