Available Integrations
Native integrations available for Enafeedback — Microsoft Teams, SMS providers, and more.
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Enafeedback supports native integrations that require minimal configuration and work out of the box.
Microsoft Teams
Receive feedback notifications directly in a Microsoft Teams channel.
Setup:
- In Teams, create an Incoming Webhook connector for the target channel and copy the webhook URL.
- In Enafeedback, go to Global Settings → Integrations → Microsoft Teams.
- Paste the Teams webhook URL.
- Select the notification triggers (new ticket, low hygiene score, etc.).
- Save.
Notifications are delivered as adaptive cards showing the feedback summary, location, and a link to the admin dashboard.
SMS Providers
SMS providers are configured in Global Settings → SMS Provider. See Notification Settings for the full setup guide.
| Provider | Notes |
|---|---|
| Twilio | Global; competitive pricing |
| Netgsm | Turkey-focused; required for Turkish numbers |
| Custom HTTP | POST to any SMS API |
Zapier / Make / n8n
Use webhooks to connect Enafeedback to thousands of apps via automation platforms.
Recommended approach:
- Set up a webhook endpoint in Enafeedback pointing to a Zapier Catch Hook (or Make/n8n equivalent).
- Trigger the automation with any Enafeedback event.
- In Zapier/Make/n8n, add actions to create records in CRMs, spreadsheets, help desks, etc.
No native Zapier app is available yet — webhooks are the recommended path.
Planned integrations
The following integrations are on the product roadmap:
- Slack notifications
- Salesforce ticket sync
- HubSpot contact enrichment
- Google Sheets live sync
- Zendesk ticket creation
Join the early access list via Admin → Support → Contact if you are interested in a specific integration.
Custom integration via API
Any system that can make authenticated HTTP requests can integrate with Enafeedback using the REST API. See the API Reference for endpoint documentation and authentication details.