Reviews
Analytics
Understand the analytics available in the Enafeedback Review module.
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The Review analytics dashboard (/admin/review → Analytics tab) provides per-question and per-location breakdowns of all collected responses.
Per-question analytics
For each question, the dashboard shows:
- Response count — total number of answers received for this question
- Average score — for LIKERT questions, the mean score across all responses
- Distribution — count and percentage for each answer value or choice option
Per-location breakdown
The location section shows which locations received the most reviews and which had the lowest average scores. This helps identify areas that need attention.
Date filtering
All analytics can be filtered by date range. Use the date pickers to focus on a specific period.
CSV export
On Professional and Enterprise plans, review data can be exported to CSV from the Export CSV button on the Review dashboard. The export includes:
| Column | Description |
|---|---|
| ID | Unique response identifier |
| Date | Submission timestamp |
| Building | Building name |
| Floor | Floor name |
| Unit | Unit name |
| Location | Location name |
| Question columns | One column per question, JSON-encoded answer value |
| Comment | Optional comment text |
| Attachments | Attachment keys (semicolon-separated) |
| TicketCode | Ticket code if a ticket was created |