Surveys Overview

The Surveys module is the most versatile data-collection tool in Enafeedback. It supports everything from a simple one-question satisfaction score to a complex multi-page branching questionnaire.

Survey lifecycle

Create → Configure questions → Set conditional logic →
Deploy to location → Activate poster → Collect responses →
Review analytics → Generate AI insights

Key capabilities

• Multi-language — Each question and answer option can have translations. When a visitor scans a poster, the form is shown in the language of the poster's locale, with a fallback to the survey's default language.
• Versions — Every time you publish changes to a survey, a new version is created. Historical responses are always linked to the version they were collected under.
• Conditional logic — Show or hide questions, or jump to a different section, based on a visitor's answer to a previous question.
• Templates — Create a survey from a pre-built template (NPS, CSAT, employee satisfaction, hygiene) or save any survey as a reusable template.
• Deployment — A survey must be deployed to a location before visitors can respond to it. Deployment links the survey to the QR poster at that location.

Survey states

Where to go next

• Survey Builder — Detailed guide to building questions and configuring options
• Question Types — Reference for every available question type
• Conditional Logic — Set up branching and skip logic
• Sessions & QR Activation — Understand how a visitor's scan turns into a session