Survey Builder
A complete guide to creating and configuring surveys in the Enafeedback survey builder.
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The Survey Builder is the drag-and-drop editor where you create and organise the questions in your survey.
Creating a new survey
- In the admin dashboard, navigate to Survey Management.
- Click New survey in the top-right corner.
- Enter a name (internal label for admins) and select the default language.
- Click Create. The survey opens in the builder.
Builder interface
The builder has three panels:
- Question list (left) — All questions in order; drag to reorder.
- Question editor (centre) — Configure the selected question's type, label, options, and settings.
- Preview (right) — Live preview of how the question looks to a visitor.
Adding a question
- Click + Add question at the bottom of the question list.
- Select a question type from the dropdown.
- Fill in the question text in the editor.
- Configure type-specific options (e.g., answer choices, scale range).
- Mark the question as Required if an answer is mandatory before proceeding.
Adding translations
Each question can have translations for any language your plan supports.
- Click the language selector in the question editor header.
- Select the target language.
- Enter the translated question text and translated option labels.
Missing translations fall back to the survey's default language.
Organising with pages
Long surveys can be split into pages. Each page is shown as a separate screen to the visitor, with a Next button between pages.
- Click + Add page in the question list.
- Drag questions above or below the page break.
Survey settings
Click Settings (gear icon, top right) to configure:
| Setting | Description |
|---|---|
| Name | Internal display name |
| Default language | Language used when a translation is missing |
| Thank-you message | Text shown after the visitor submits |
| Redirect URL | Redirect the visitor after submission (optional) |
| Response limit | Stop accepting responses after N submissions |
| Time window | Only accept responses between two dates |
| Allow edits | Let visitors update their response within 24 hours |
Publishing a survey
When your survey is ready, click Publish. This:
- Creates a new version of the survey.
- Makes the survey available for deployment to locations.
Existing deployments continue using the previously published version until you explicitly redeploy with the new version.
Versioning
Every published change creates an immutable version. You can view all versions from Survey Management → [Survey name] → Versions. Historical analytics are always linked to the correct version.