ENA Feedback
Reviews

Question Types

Learn about the question types available in the Enafeedback Review module.

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Review forms support three question types. Each question can be marked as required or optional.

LIKERT scale

The LIKERT type collects a numeric score on a fixed scale. The display style is configurable per question:

DisplayAppearance
emojiEmoji faces (😞 😐 πŸ™‚ 😊 😁)
starsStar rating (β˜…β˜†β˜†β˜†β˜† β†’ β˜…β˜…β˜…β˜…β˜…)
numbersNumbered buttons (1 β†’ 5)
sliderDraggable slider

The score range is 1 to 5 by default. The low-score threshold for auto-ticket creation is configured globally for the form, not per question.

Single choice

The single-choice type presents a list of predefined options and allows the visitor to select exactly one. An optional "Other" field can be enabled to allow free-text entry when none of the options fit.

Multi-choice

The multi-choice type presents a list of predefined options and allows the visitor to select one or more. An optional "Other" field is available.

Question configuration options

OptionApplies to
TitleAll
RequiredAll
Display styleLIKERT only
Options listSingle choice, Multi choice
"Other" optionSingle choice, Multi choice

Sort order

Questions are displayed in the order you configure them in the Review Management admin panel. Drag to reorder.