ENA Feedback

Location Structure

Understand the Building → Floor → Unit hierarchy and how it organises your physical spaces in Enafeedback.

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Every piece of feedback in Enafeedback is linked to a location. The location system uses a three-level hierarchy that maps to how physical spaces are organised.

Hierarchy

Building
└── Floor
    └── Unit
        └── Location (anchor point for a poster)

Building

The top-level entity. A building represents a physical structure or a distinct zone of your property. Examples:

  • Main Tower, Annex B, East Wing
  • Terminal 1, Terminal 2
  • Block A, Block B

A workspace can have an unlimited number of buildings.

Floor

Floors are levels within a building. They can represent:

  • Physical floors (Ground, First, Second)
  • Functional zones (Lobby Level, Medical Floor, Dining Level)
  • Outdoor areas (Courtyard, Parking, Rooftop)

Unit

A unit is a room, corridor section, or service zone within a floor. Examples:

  • Reception, Room 101, Meeting Room Kartal
  • Men's Restroom 3F, Women's Restroom 3F
  • Cafeteria, Library, Prayer Room

Location

Within a unit, you can have one or more locations — the actual anchor points where posters are placed. Most units have a single location, but complex units (e.g., a large cafeteria) may have multiple posters at different entry points.

Each location has:

  • A unique location code embedded in QR poster URLs
  • An active/inactive status
  • Zero or more associated posters

Why the hierarchy matters

The hierarchy enables:

  • Granular analytics — Compare performance between buildings, floors, or units.
  • Poster assignment — A poster is always assigned to a specific location in the hierarchy.
  • Notification routing — Alerts can be scoped to specific buildings or floors.
  • Team access control (on Enterprise plans) — Restrict team members to specific buildings.

Location codes

Location codes are short alphanumeric identifiers (e.g., BLD-001-GF-REC) used in QR poster URLs. Codes are auto-generated but can be customised. Changing a code invalidates any existing QR posters for that location.